SAP Business AI: Game-Changing Innovations

The world of artificial intelligence is evolving rapidly — and SAP is at the forefront. With years of experience embedding AI into its business solutions, SAP is now shaping a new era of efficiency, automation, and business value through SAP Business AI.

At this year’s SAP Sapphire conference, SAP introduced a series of new AI-powered solutions that have already gained strong support from clients and partners. Today, SAP offers over 230 AI use cases, with plans to expand that number to 400 by the end of 2025, alongside 1,600 AI skills for the Joule assistant. These innovations are already trusted by over 34,000 companies globally.

Joule — The AI-Era Interface

SAP’s user interface is entering a new phase with Joule, an intelligent assistant that understands natural language and executes tasks across various environments — web, mobile, within or beyond SAP systems.

Joule is:

• Embedded across the entire SAP portfolio
• Capable of working with third-party system data
• Enhanced with WalkMe support, enabling use across any application
• Context-aware: understands what’s on screen and offers help exactly when and where it’s needed
• Designed to build, trigger, and coordinate end-to-end business processes

Joule is no longer just an assistant — it’s a universal interface for interacting with data and processes, empowering users to get answers, make decisions, and automate routine tasks faster.

Answers Without Limits: SAP + Perplexity

To make Joule not only actionable but also explainable, SAP is integrating it with Perplexity — an AI engine for working with unstructured data. This partnership combines the strengths of SAP Business Data Cloud, SAP Knowledge Graph, and Perplexity’s capabilities to deliver precise, transparent answers in real time.

With this integration, Joule can:

• Combine internal enterprise data with external open data sources
• Deliver comprehensive, context-rich responses to user queries
• Elevate business analytics to a new level

Joule Agents — From Insight to Execution

Analytics without action is only half the equation. Joule Agents are autonomous AI modules that don’t just analyze — they execute, managing multi-step business processes autonomously, while keeping the human in control.

Examples of use cases:

• Environmental Agent: verifies chemical storage compliance and staff qualifications
• Financial Agent: interprets company accounting rules and recommends accurate postings
• Adaptive Intelligence: agents learn and adjust based on each company’s unique processes and context

Joule Agents introduce a new layer of process logic where AI becomes an active operator in daily operations.

SAP Document AI — Intelligent Document Processing

Every year, SAP systems process billions of documents. To streamline this, SAP introduced Document AI, an upgraded tool formerly known as Document Information Extraction.

Key capabilities:

• Automatically processes both structured and unstructured data
• Adapts to custom document formats
• Offers instant learning: once corrected, errors are not repeated
• Fully integrated into SAP solutions “out of the box”

Proven efficiency: For example, Serax reduced manual document handling by 33% using Document AI.

SAP.iO Fund and Nova Intelligence
Innovation continues to evolve through strategic investments. The SAP.iO Fund has invested in Nova Intelligence — a startup developing AI agents that convert legacy ABAP code into cloud-native solutions. This marks another step toward modernizing customer landscapes and fully aligning with cloud technology standards.

AI for Sustainable Development
SAP Business AI is expanding its capabilities within the SAP Sustainability framework. Starting August 2025, new AI-powered features will be available in beta, including:

• Automated permit management in SAP S/4HANA for Environment, Health, and Safety (EHS);
• Voice- or text-enabled incident reporting;
• Generation of safety instructions based on risk assessments;
• Automated processing of certificates and declarations to ensure compliance with regulations.

These innovations will be included in the Joule Premium package for supply chain management, complementing existing AI features such as:

• Automated ESG report generation;
• Carbon footprint assessments;
• Image-based analysis of declarations within SAP Green Token.

SAP Business AI in 2025 and Beyond
SAP Sapphire 2025 reaffirmed our commitment to innovation — but it’s only the beginning. Over the coming year, we will continue to:

• Introduce new AI-driven business scenarios;
• Expand the Joule Agents ecosystem;
• Invest in partnerships that create real value in an era of technological disruption.

SAP Business AI — Real Transformation, Not Just a Trend
Artificial intelligence is no longer a novelty. It has become a practical tool for solving real business challenges, optimizing resource use, accelerating decision-making, and minimizing human error. At SAP, we don’t just embed AI into our products — we are building an intelligent business ecosystem where AI works for the user from the very first click.

SAP Business AI:

• Moves from insight to action by automating complete business processes through Joule Agents;
• Reinvents ERP interaction by transforming traditional interfaces into conversational, context-aware environments;
• Delivers immediate value across hundreds of ready-to-use use cases — from finance and procurement to sustainability;
• Goes beyond the SAP ecosystem — with integrations like Perplexity, WalkMe, and others, delivering answers and support across the entire digital landscape;
• Evolves every day — SAP.iO Fund’s investments in next-gen AI startups ensure early access to breakthrough technologies for our customers.

This isn’t the future — it’s the present for tens of thousands of companies. And now is the best time to make your business smarter, faster, and more resilient with SAP Business AI.